Career Opportunities | 
The Diploma has been designed for those who hold or wish to hold higher management positions. These roles would involve providing support to senior management in a larger retail outlet or being responsible for the management of a retail store.
On completion of this Diploma. Graduates can continue on to Advanced Diplomas in other areas or higher education.
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Entry Requirements |
Can be undertaken over 24 months full time or part time equivalent.
Those wishing to gain entry into the Diploma will be recognised as competent against the following
units of competency
WRRER1B Work effectively in a retail environment
WRRCS1B Communicate in the workplace
PLUS EITHER:
WRRCS4B Coordinate interaction with customers OR
WRRS4B Build relationships with customers
OR Have previous experience in a retail environment. The job role would have involved application of skill and knowledge to a wide range of contexts and included responsibility for own outputs and some responsibility for the quality and output of others.
Students can enter at any stage. The training is ongoing to ensure there are no waiting periods for training to start.
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Certificate
Requirements |
A total of sixteen (16) units of competency must be completed. This comprises of: Ten (10) core units, and Six (6) elective units. Core units in the Diploma previously completed as part of the Certificate IV in Retail Management qualification will be credited toward this Diploma qualification.
Elective units selected must be from those not already completed at Certificate IV level.
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Competencies |
Core:
WRRO1B
WRRO2B
WRRO3B
WRRPM1B
WRRPM3B
WRRINF1B
WRRPL2B
WRRPL3B
WRRPL1B
WRRO6B |
Manage merchandise and store presentation
Manage sales and service delivery
Provide a safe working environment
Administer human resources policy
Lead and manage people
Analyse and communicate information
Set strategic plans
Initiate and implement change
Manage financial resources
Mange store facilities
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Sample Elective:
WRRO14A
WRWPS504A
WRWPL504A
WRWPL505A
WRWPL507A
WRWMK506A |
Manage retail brands online
Develop purchasing strategies
Review product/service performance
Maximise product sales and market share
Forecast product performance
Manage promotional activities
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Course
Costs |
Minimal fees may apply to most courses, and cover administration and materials issued.
[click for quote] |
Infastructure
Requirements |
IIFP must be granted access to workplace staff and training/assessment rescources
to meet the requirements of candidates with special needs and modify
an assessment approach that incorporates reasonable adjustments to their needs. |
Pathways &
Exit Points |
No further training options are available after the Diploma.
Higher education would be an option. |
Location |
Training is delivered in the workplace at various industry locations. |
| Information Updated: 24th June 2008 |
