Career Opportunities | 
This course has been designed as the standard entry level qualification for the retail industry. It applies to those wishing to develop the skills and knowledge to begin a
career in the retail industry.
Likely functions within the retail industry for those who achieve this level of qualification include working within clearly defined contexts and under supervision. It involves interacting with customers, performing stock control, operating point of sale equipment, balancing the register and minimising theft.
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Entry Requirements |
Can be undertaken over 12 months full time or 18 months part time equivalent. Students can enter at any stage. The training is ongoing to ensure there are no waiting periods for training to start.
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Certificate
Requirements |
A total of fourteen (14) units must be completed.
This comprises of:Ten (10) core units, and Four (4) elective units from one of the three steams:
General selling stream - All three General Selling elective units must be completed. In addition, one unit must be selected from either: The elective-only units ?from Certificate III in Retail Operations or Certificate III in Retail Supervision in this Training Package
OR: One product specific unit may be selected from another Training Package. This unit must be from a Certificate II or III qualification.
General Food Selling Stream - **Includes two compulsory electives. Two additional units must be selected from the remaining elective units. When selecting the two additional units those within the same food areas must be taken together.
Clerical/Admin Stream - All three Clerical/Admin elective units must be completed. In addition, one additional Clerical/Admin unit must be selected from another Training Package. This unit must be from a Certificate II or III qualification.
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Competencies |
Core:
WRRCS1B
WRRCS2B
WRRCS3B
WRRER1B
WRRCA1B
WRRM2B
WRRLP1B
WRRLP2B
WRRI1B
WRRF1B
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Communicate in the workplace
Apply point of sale handling procedures
Interact with customers
Work effectively in a retail environment
Operate retail equipment
Perform routine housekeeping duties
Apply safe working practices
Minimise theft
Perform stock control procedures
Balance register/terminal
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Example elective units:
General selling stream
WRRS1B
WRRS2B
WRRM1B
WRRM3B
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Sell products and services
Advise on products and services
Merchandise products
Coordinate merchandise presentation
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General Food Selling stream
WRRS1B
WRRLP6C
WRRFS1B
WRRFM1B
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Sell Products and Services**
Apply Retail Food Safety Practices**
Advise on food products and services
Merchandise food products
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Clerical/Admin Stream
WRRCA2B
WRRCA3B
WRRF2B
BSBCMN213A
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Apply Retail Office Procedures
Apply Retail Office Keyboard Skills
Perform Retail Finance Duties
Produce simple word processed documents
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Course
Costs |
Minimal fees may apply to most courses, and cover administration and materials issued.
[click for quote] |
Infastructure
Requirements |
IIFP must be granted access to workplace staff and training/assessment rescources
to meet the requirements of candidates with special needs and modify
an assessment approach that incorporates reasonable adjustments to their needs. |
Pathways &
Exit Points |
On completion of this certificate. Graduates can progress through various levels
up to Advanced Diploma, using a range of study modes. |
Location |
Training is delivered in the workplace at various industry locations. |
| Information Updated: 24th June 2008 |
