General purchase conditions of the site are stated below. However it is the responsibility of the purchaser to read any purchase conditions that from time to time may be specific to products or services sold on this site.

1. All cancellations must be notified in writing. Short course/workshop registration may be cancelled up to five (5) working days prior to the workshop and receive a full refund.
2. Registrations cancelled less than five (5) working days prior to the workshop or seminar will be charged 50% of the fee.
3. Failure to notify of non-attendance will result in the full fee being charged.
4. You may substitute another participant (as appropriate for skill level or suitability) in the short course/workshop at any time prior to the commencement, should the nominated person be unable to attend.
5. Independent Institute of Food Processing-iifp endeavours to run every workshop or seminar. However, we also reserve the right to cancel or postpone a workshop or seminar to an alternative date. All registered participants affected by such a cancellation will receive a refund or be offered the opportunity to transfer to the next available workshop or seminar.
6. Withdrawal or termination of an accredited certificate course must be notified in writing. A refund will be issued (excluding an administration fee and issued materials fee) for any incomplete units of the specific certificate course as of the date of cancellation. A refund will also apply where additional charges have been invoiced and paid for off-job attendance or additional materials have been paid for in advance for an upcoming off-job workshop which is cancelled by iifp.
7. A participant can be transferred once to another date for a workshop or seminar, free of charge, before a cost is incurred. Second and consequent transfers will incur the workshop/seminar fee.

1. All prices subject to change.
2. Publications are available for perusal from Independent Institute of Food Processing-iifp prior to purchase.
3. No returns are accepted and no refunds are given for publications purchased or issued.